$36B medical supplier
Recovering a stalled Manhattan Active Warehouse Management rollout and turning it into a scalable, multi-site deployment engine.
The starting conditions matter — stakeholder alignment, technical debt, and operational reality all shape the path forward. Here's what we walked into.
After struggling to hit project deadlines, the client had twice postponed its Manhattan Active Warehouse Management (MAWM) rollout from its existing WMOS platform. Technical and operational teams were misaligned, and stakeholders lacked the confidence to go live.
A disciplined playbook — aligned with operations, built around the client's technical reality, and sequenced to protect the business at every step.
Team & execution
Four execution pods — each with two configuration specialists and two QA specialists — running sites in parallel.
Identified misalignment between technical and operational teams and acted as the conduit to align stakeholders and define a credible path forward.
Updated system configurations to reflect how operations actually run — restoring stakeholder confidence to move forward with implementation.
Built thousands of customized test scripts focused on fringe use cases to vet out non-green-path exceptions before each go-live.
Equipped the operations team with materials and hands-on support to overcome the change curve at every site.
Targeted automation at specific business needs with measurable ROI — rather than trying to automate everything at once.
Fulfillment centers
Peak site cycle
From WMOS
Scalable implementation platform — at peak, configure-test-deploy cycles landed in as little as 30 days per site.
Automation strategy recognized with a Modern Materials Handling Productivity Achievement Award.
Within one week of go-live, customers returned to pre-implementation performance levels; productivity exceeded prior baseline within one month.
We'll embed with your team the same way — aligned, disciplined, and measured in outcomes, not deliverables.
(614) 831-1877MAWM implementation recovery — 13 fulfillment centers delivered
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